After sales

After sales

Our machines are built to be durable and reliable. It is not uncommon to find OLBRICHT machines and lines running well beyond 20 years. Our oldest continuously running machine will soon be 30 years old! It is in this frame of mind that Olbricht Automation GmbH offers worldwide After Sales Service through our network of affiliated companies, partners and distributors.

Spare Parts

If you need a spare part for one of our machines, please send your request to info@olbricht.de with the following information:

  • Machine Number (name plate on the machine)
  • Drawing number
  • Spare part number
  • Photo of the old part

Repair Service

We offer a Repair Service for Olbricht machines or parts. Please send us your request to info@olbricht.de with the following information:

  • Machine Number (name plate on the machine)
  • Drawing number
  • Spare part number
  • Photo of the old parts

Preventative Maintenance

We offer preventative maintenance for Olbricht machines. Please send us your request to info@olbricht.de with the following information:

  • Which machines need to maintain (name plate on the machines)
  • Age of the machines (name plate on the machines)
  • Date of the last maintenance

Service-hotline

After delivery and installation of the control system our service team can be available 24 hours a day and 7 days a week. We also offer customized service contracts.

Remote maintenance

Our automation solutions are Internet capable for remote troubleshooting or maintenance.